Frequently Asked Questions

GENERAL QUESTIONS

No, we do not require any deposit. We understand that plans change, please notify us within 48 hours of your delivery date so that we may rent the items to another customer.

We accept cash, check, or credit card (Mastecard and Visa).

To ensure availability, we recommend that you place your order as soon as possible. Availability varies on the season and day of the week.

We do offer delivery/pickup throughout South Florida or you may pick/drop off your rental items from our warehouse. There is a nominal fee for delivery. Delivery/pickup charges are for ground floor drop off at a mutually convenient location. If delivery/pickup is to be made to a specific floor or an area requiring additional labor time, additional charges may be incurred.

We do not charge a set up or take down fee for baby items (i.e. cribs). All other items will be subject to an additional charge. Please make arrangements prior to delivery or pickup.

We do charge for missing, broken, and damaged items. These include items damages due to weather. Please be sure items are secured when not in use and protected from the weather.

Yes, after hours and Sunday delivery/pickup is available.

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